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Frontpage Insights: AI chatbots now help emotionally connected people make close friends, but it raises fears of isolation and dependence on technology

  • People are increasingly leaning towards chatbots to solve life problems

People are turning to chatbot tools like ChatGPT to solve life problems. He likes his answers. Chatbots have become popular as personal cheerleaders, life coaches, and even pocket therapists. British singer Lily Allen recently said on her podcast that she uses ChatGPT for text messages with her husband.

Novelist Andrew O'Hagan revealed that he often talks to people with the help of AI. He calls him his new and best friend. These two examples show that generative AI is taking place in our personal and professional lives. AI is now everywhere, says Ella Heifermalz, associate professor of work and technology at Vrij University in Amsterdam.

We have no way of fully understanding it yet. Therapist Susie Masterson says ChatGPT is starting to encroach on real therapy. At first I felt very humiliated, says Masterson. But it has increased the level of customer satisfaction. This is proving helpful in therapy.

Case-1: Dispute Resolved Using ChatGPT: Jim has a dispute with his wife Jill. Jim enlisted the help of ChatGPT. Through which he started talking to his wife by sending text messages. The gap created in 20 years of marriage began to disappear. Now Jim takes the help of a chatbot to communicate with his wife.

Case-2: Yvette, who works for a charity, is divorced. Yvette says received husband's letter a day ago. He refused to pay child support. Tell chatgpt everything to answer. He gave a good answer, which I forwarded to the ex-husband.

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Greater use of chatbots also impacts operations

  • A recent study from Vrije University found that people in the workplace seek help from chatbots instead of asking colleagues or managers. Prof. According to Hafermalz, this increased the reliance on technology. It's not okay for the future.
  • More than 10 crores every week and 20.77 crores every month take help of ChatGPT. Chatbots are programmed to mimic human behavior and emotions. There is a risk of romantic dependence on him.

Image Credit: (Divya-Bhaskar): Images/graphics belong to (Divya-Bhaskar).

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