Tech company Apple has recalled the iPhone 14 Plus model due to a technical defect. The company's recall covers smartphones sold between April 10, 2023 and April 28, 2024. However, Apple did not disclose the number of recalled models.
Apple says, 'a problem has been found in the rear camera of iPhone 14 Plus. The preview of the back camera does not appear on the display of the model. Due to which it is difficult to take photos and make videos. A new service program has been launched to fix it.
Apple says customers should back up their phone to iCloud or a computer before seeking repair service. The company has started a service program for any Apple model after 3 years. Earlier in 2021, Apple launched a service program due to a defect in the iPhone 12's earpiece speaker.
The iPhone 14+ has a triple rear lens setup with a 48MP main camera.
There will be no charge for repairing the phone If you have a defective iPhone 14 Plus model, you can check your eligibility for service by entering its serial number on Apple's website. The company says there will be no charge for repairs. Apple says affected models included in the service program will be covered for 3 years from the date of purchase.
The company will also give refunds to customers Apple says that the company will refund the customers who paid for the rear camera preview issue in the iPhone 14 Plus. Also, under this repair service program, if a phone requires servicing, its eligibility will be confirmed first. Customers can get their phones repaired by making an appointment at Apple Authorized Service Providers, Apple Retail Stores and Apple Repair Centers.
48MP camera with action mode in the phone Apple launched the iPhone 14 series in September-2022. The phone has a Pro camera system, with a 48MP rear camera along with ultra-wide and other telephoto cameras. You can click very clear photos with the phone even in very low light. Apart from this, it has an action mode to make videos of any movement.
What is a recall and why does it happen? When a company recalls a product it has sold, it is called a recall. When a company's product is defective, a decision is taken to recall it. During the recall process, it seeks to eliminate the product defect. So that the customer does not have to face any problem regarding the product in future.
Image Credit: (Divya-Bhaskar): Images/graphics belong to (Divya-Bhaskar).
